CLIENT SERVICES

COCO Phone Policy

  • Our Client Advisors are available Monday through Friday, 9:00AM- 6:00PM(EST) excluding holidays.
  • For Inquiries about COCO Hair Company website or online purchases please call: 404-740-4758

 COCO Chat Policy

  • LIVE CHAT
    • Our Client Advisors are available to chat Monday through Friday 9:00AM -6:00 PM and Saturday, 10:00AM-4:00PM (EST), excluding holidays.

 Online Payments Policy

  • Your security is important to us. We do not store your credit card information. Online payments are passed via a secure socket layer to a payment processor where your information is tokenized (whereby a random number is generated to represent your payment). The payment processor is PCI compliant which ensures that your information is being handled in accordance with industry security standards. Due to require signature authorization, COCO hair Company releases any liability once package arrives to shipping facility)