FAQs
1. How much hair do I need?
For 14-26 inches we recommend 3 bundles for a full look and 2 bundles for a natural look. For 28-30 inches we recommend 3-4 bundles and anything above 30 inches(special order) we recommend 5 bundles. For microbead extensions we recommend 3 bundles for average head size. However it is best to consult with a hairstylist.
2. Do you wholesale?
Yes we do please click wholesale tab and fill out the form.
3. Does hair come in different colors?
Virgin hair comes in natural colors only between 2B & 1B.
4. Can COCO HAIR be colored?
All virgin hair comes in natural state and can be dyed;colored to your discrection however we suggest you use a professional for coloring services so that you don't over process hair.
5. What is the COCO HAIR CO. Refund/Exchange policy?
ALL SALES FINAL!
6. How long does our hair last?
Our hair can last for a very long time depending how well you maintain it. With proper care hair will last until YOU decide you want new hair!
7. Can I go swimming?
Yes we recommend you wash and condition afterwards.
8. How long is shipping?
We have a standard 2-14 business day shipping policy. Business days are Monday-Friday. You will receive your products no later than the 14th business day.
9. Online Payments
Your security is important to us. We do not store your credit card information. Online payments are passed via a secure socket layer to a payment processor where your information is tokenized (whereby a random number is generated to represent your payment). The payment processor is PCI compliant which ensures that your information is being handled in accordance with industry security standards. Due to require signature authorization, COCO hair Company releases any liability once package arrives to shipping facility.
